Privacy Policy

Last Updated: January 1, 2025

At Pattx ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pattern generation platform and services.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, we may collect:

Account Information: Email address, name, and password
Profile Information: Display name, profile picture, and preferences
Payment Information: Billing address, payment method details (processed securely by our payment providers)
Content: Patterns you create, upload, or save to your account
Communications: Messages you send us, feedback, and support requests

1.2 Information Collected Automatically

When you access our platform, we automatically collect:

Usage Data: Features used, patterns generated, export formats selected
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, pages viewed, referral URLs
Cookies and Tracking: Session cookies, preference cookies, and analytics data

1.3 Information from Third Parties

We may receive information from:

Authentication Providers: If you sign in via Google, GitHub, or other OAuth providers
Payment Processors: Transaction confirmations and billing details
Analytics Services: Aggregated usage statistics

2. How We Use Your Information

We use your information to:

2.1 Provide Our Services

Create and manage your account
Generate, store, and deliver patterns
Process payments and manage subscriptions
Provide customer support

2.2 Improve Our Platform

Analyze usage patterns to improve features
Develop new pattern types and tools
Fix bugs and optimize performance
Conduct research and development

2.3 Communicate With You

Send service-related notifications
Respond to inquiries and support requests
Send marketing communications (with your consent)
Notify you of policy changes

2.4 Ensure Security

Protect against fraud and abuse
Monitor for security threats
Enforce our Terms of Service
Comply with legal obligations

We do not sell your personal information. We may share information with:

3.1 Service Providers

Third parties that help us operate our platform:

Cloud Infrastructure: AWS, Vercel, or similar hosting providers
Payment Processing: Stripe, PayPal, or Polar for secure payments
Analytics: PostHog for understanding platform usage
Email Services: For transactional and marketing emails

3.2 Legal Requirements

We may disclose information when required by:

Law enforcement requests
Court orders or legal processes
Protection of our rights or property
Prevention of fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.

4. Your Rights and Choices

4.1 Access and Portability

You can:

Access your account information through settings
Export your patterns and data
Request a copy of your personal data

4.2 Correction and Deletion

You can:

Update your profile information anytime
Delete individual patterns
Request account deletion (we'll remove your data within 30 days)

4.3 Marketing Preferences

You can:

Unsubscribe from marketing emails
Adjust notification preferences
Opt-out of analytics tracking

You can:

Configure browser cookie settings
Use our cookie preference center
Block third-party cookies

5. Data Security

We implement industry-standard security measures:

Encryption: Data encrypted in transit (TLS) and at rest
Access Controls: Role-based access, authentication requirements
Monitoring: Security logging and anomaly detection
Backups: Regular encrypted backups
Compliance: Regular security audits and assessments

6. Data Retention

We retain your information:

Active Accounts: As long as your account is active
Deleted Accounts: Data deleted within 30 days of account deletion
Legal Requirements: Longer if required by law
Anonymized Data: May be retained indefinitely for analytics

7. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards through:

Standard contractual clauses
Privacy Shield certification (where applicable)
Adequacy decisions

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

Posting the new policy on our website
Sending an email notification
Displaying an in-app notice

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]
Address: Business Address

12. Regional Rights

You have rights to:

Access your data
Correct inaccurate data
Delete your data ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Lodge complaints with supervisory authorities

Legal Basis for Processing:

Contract performance (providing services)
Legitimate interests (improving services, security)
Consent (marketing communications)
Legal obligations (compliance requirements)

For California Residents (CCPA)

You have rights to:

Know what personal information is collected
Know if information is sold or disclosed
Say no to the sale of personal information
Access your personal information
Equal service and price

We do not sell personal information as defined by the CCPA.

By using Pattx, you acknowledge that you have read and understood this Privacy Policy.